Bar and Restaurant Waiter

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Punajuaj
  • Post Date: December 16, 2021
  • Applications 0
  • Views 4
Job Overview

Job Position: Bar and Restaurant Waiter
1. Reports to:
F&B Service Supervisor, F&B Service Manager

2. Gives instruction to:
None

3. Basic Function
Friendly and professional Food and Beverage service in the Restaurant to the complete satisfaction of the guest, keeping in compliance with the MK Hotels Standards

4. Qualifications
• Experience: Minimum of two years of experience in similar positions
• Education: High School degree, high cultural level
• Languages: High Proficiency in English (speaking), Second Language  is an advantage
• Computer Literature: POS Soft

5. Competences
• Friendliness with the Guests and Employees
• Good Manners
• Flexibility
• Communications skills
• Food and Beverage knowledge
• Good appearance
• Good knowledge of human nature
• Pleasant disposition
• Self-control
• Selling Skills
• High sensitivity toward people

6. Duties & Responsibilities
In all actions the Bar and Restaurant Waiter must respect and adhere to the goals, values, principles and conditions determined by the philosophy of Mk Hotels

7. Key Tasks 
• Responsible for guest service at the Bar, Restaurant and Terrace Area
• Preparing the daily Mise-en-place
• Maintenance of all Food and Beverage equipment used at the Bar Restaurant and Terrace Area
• Maintaining the proper hygiene, cleanliness and order in the Bar Restaurant and Terrace Area
• Proper welcoming of all guests in the Bar, Restaurant and Terrace Area
• Assisting and collaborating  with other Department’s if needed
• Serving food and beverage to the clients in order to the Hotel Standards
• Answering the phone and taking room service orders and serving in order to the standards
• Maintaining the proper personal hygiene and uniform during the job
• Fulfilling the tasks given from the FBSS and FBSM
• Handling complaints with care, respecting the guests’ opinion and finding the best solution
• Preparing bills for the guests, respecting the payment rules
• Correct accounting and elaboration of bills
• Responsible for the shift settlement of the Cash Desk
• Proper set up of tables and service stations
• Preparing the breakfast buffet and serving breakfast to the guests
• Proper set up of restaurant or any event ares for different events organized (wedding, cocktails, half board etc.)
• Serving during different events like weddings, cocktails, dinner or lunch, half board, catering service etc.
• Coordinating  between the kitchen and restaurant for a better service toward the clients

8. Abilities
• Ability to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow up all job related duties; follow directions thoroughly and maintain good judgment and attitude while resolving problems; maintain punctual attendance and work with minimal supervision

9. Other demands
• Due to the nature of the hotel industry, the employee may be required to work varying schedules reflective of the needs of the hotel
• Attendance to all scheduled training sessions and meeting is required
• Upon employment, all employees must fully comply with MKHT rules and regulations for the safe and effective operation of the hotel and its facilities
• Employees who violate rules and regulations will be subject to disciplinary action, up to and including the termination of employment
• The employee must be well informed of:
o Hotel Fire, Bomb and Emergency procedures
o Hotel health and safety policies or procedures
o Hotel facilities and nearby sights of interest and importance (i.e hospitals, stations, tourist sights)
o Current licensing relating to own department
o Short and long term marketing and promotional programs of corporate and the hotel
o Corporate clients and clients generating high business volume
• All employees must maintain a neat, clean and well-groomed appearance per MKHT standards

Email: tirana@mkhotels.de

This position description is not an exclusive or final list of all job functions that an employee of this position may be asked to perform from time to time. This is subject to changes and can be updated upon further notice.

Job Detail
  • Career LevelOthers
  • Experience2 Years
  • GenderBoth
  • INDUSTRYHotels
  • QualificationDiploma
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