Job Overview
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CRM Applications Management Specialist Purpose of Position Responsible for the day to day support, operations and implementations of SAP CRM and other Business systems in the Albtelecom enterprise.
Detyrat
Main Tasks :
- Analyze and implement appropriate business solutions to problems associated with the marketing, network and sales processes entered through SAP CRM, GIS and Middleware ;
- Applications Manage issues associated with project requirements, design conflicts and change management;
- Communicate process and functional requirements to other work teams Participate in the preparation, development and implementation of business requirements from a business and technical perspective ;
- Active involvement in the development, testing, training, integration, change control and acceptance processes of SAP CRM
Kualifikimet
Skills ;
- Knowledge of SAP, CRM platforms, Oracle, MapInfo ;
- Strong analytical skills, understand data, and have strong verbal and written communication skills;
- Self-starter and able to work independently and at the same time, be a team player and collaborate to meet critical project timelines;
- Results-oriented, pragmatic approach to problem solving;
- interpersonal skills to act as advocate for consensus on complex issues ;
- Very good knowledge of English
Experience Minimum 1 year experience in similar field
Education: MS/BS degree in Business Informatics, Telecommunication Engineering or Information Technologies
Interested candidates should apply online through www.albtelecom.al
We will be glad to interview all candidates selected from the CV screening
HUMAN RESOURCES AND ADMINISTRATIVE AFFAIRS DEARTMENT
Job Detail
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Career LevelManager
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ExperienceLess than 1 Year
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GenderBoth
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INDUSTRYManagement
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QualificationDiploma