CRM Senior Specialist

  • Post Date: January 10, 2022
  • Apply Before: May 11, 2022
  • Applications 0
  • Views 1
Job Overview

Design and implement CRM projects through different Releases on Oracle Siebel CRM to ensure reaching the required business needs.


Key accountabilities and decision ownership 

  • Business Analysis and Project Management
  • E2E Delivery management
  • Support the Business Engagement team in cross-domain project management
  • Application Architecture
  • Solution design & Low Level Design
  • Engagement of development partners (SIs)
  • Execution of all the testing levels impacting systems included within the CRM Domain
  • Acceptance test within CRM Domain
  • Troubleshooting & QA


Core competencies, knowledge and experience:

  • Excellent problem solving, and critical thinking
  • Strong interpersonal and communication skills
  • Innovative thinking
  • Lifetime Learner
  • Detail-Oriented
  • Able to work under pressure & under rapid timescales.
  • Customer experience centred analysis experience
  • User centred design experience
  • Deep Knowledge in Oracle BSS stack is required.
  • Enterprise Application Integration (EAI)
  • Enterprise Integration Manager (EIM)
  • Configuration, scripting and workflow (CSW)
  • Oracle Siebel certification (desired).
  • Good Knowledge on Oracle SOA suite
  • Software development background, preferably Java
  • Database very good Knowledge preferred Oracle, PLSQL
  • Good knowledge on Api integrations and Microservices
  • Must have technical / professional qualifications:
  • Hold a relevant degree on  Computer Science, Engineering or IT
  • Excellent knowledge of English (speaking and writing )
  • CRM  1-3 years of experience

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Job Detail
  • Career LevelOthers
  • Experience2 Years
  • GenderBoth
  • QualificationDiploma
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